When choosing a company to provide you with products and services you know that experience, quality, and responsiveness really
make a big difference. As a leader in the industry, AdvancedWare prides itself on these characteristics and also on the way we
treat our customers. We follow-up with every customer we work with to make sure their experience with AdvancedWare exceeds
expectations. But rather than hear these things from us, we thought you might like to take a look below at just a few examples
of actual correspondence AdvancedWare has received from our customers.'
I would like to take this time to express our thanks and appreciation for your company’s outstanding service and products on our
recent purchase of AWWebPortal, AWWebStore and AWMail. You promised a professional product at a fair price and you kept that
promise, an uncommon trend these days. A special thanks to Bryan McAlexander, the web developer who knows what it takes to
make it happen.
After a successful implementation we had a situation which required Bryan’s expertise. While spending a day off at the zoo with
his family, he answered a call and took the time to provided assistance. On his way home he called back to checkup if our
situation was resolved, true commitment!
Many thanks to everyone at Advancedware who were involved in making our website project a success.
I just wanted to let you know that Kristyn has finished our AWForms project for the Quote form. The form is really great and our
sales department is thrilled with it.
We can now email quotes. We set up a distribution list so when a quote is sent
by anyone everyone on the list receives a confirmation. This saves so much time. She did a great job.
Mid-West Metal Corporation
On behalf of the Bliley team, I want to express our extreme pleasure in working with you and your team.The installation,
training, and software cube development of the MITS family of products has been a tremendous success. With Advancedware's
training we have designed and implemented 18 cubes and more are in development. Your company became a partner very early in
the process, quickly grasped our data requirements and then metamorphed into solution provider. I really enjoyed working with
such a professional, competent, and ethical company such as yours.
President & CEO
Bliley Technologies, Inc.
I just want to let you know that we are currenlty using AWForms for faxing and emailing Purchase Orders, Quotations, Sales Order
Acknowledgements, Packing Slips, Invoices, and Statements and that we are quite pleased with it. We actually have modified it
to allow for multiple fax numbers and e-mail addresses per customer record. In addition we added the ability to fax & e-mail the
documents automatically to our sales reps.
IS Project Manager
New England Electric Wire Corp
I just wanted to say thanks to you and Michael for helping us with AWForms. We have converted several forms to AWForms and
have been very happy with the results. AWForms is easier to use, more powerful and less costly than Optio. It looks like clear
sailing from now on.
Steven W. Anthony
Director of IS and Materials
Thanks again for your help here. I just finished the new AWForms form today. I do appreciate the friendly advice and assistance
on this little project. I believe you're part of a very unique operation out there, where every employee with whom I have spoken,
is quite upbeat, knowledgeable and extremely helpful. AdvancedWare's technology has been one of the key highlights for us here
over the past couple of years. I hope that down the road, we will have the opportunity to take a serious look at some of your
other product offerings.
We have recently closed out a project Janet Heath was working on with us. It was a modification of the Purge process to fit our
particular situation here at Nextek. I wanted to let you know that Janet did an outstanding job and she is great to work with.
Nextek appreciates her fantastic customer service attitude and thoroughly enjoys working with her.
We have launched the AWForms Product for the Order Confirmation form in one of our Sales offices this week. This sales office
generates about 100 Order Confirmation forms per day and although the volume is high, no problems with the AWFORMS and/or
the AWMAIL products have been reported.
Our customers and our staff like the new Order Confirmation form so much that we are now planning to extend this solution
to all our sales offices next week where an average of 700 orders per day can be created.
We are now creating a new form on our own for the Customer Invoice. We have many other forms to develop in the future and I
can tell you that the AWForms product will help us a lot.
Thanks you for your collaboration.
I am writing this to let you know how happy I am with your products AWForms and AWMail. I am a long time Man-Fact customer
and I am very pleased with the service that I have received. The installation was done in a very knowledgeable and professional
manner. AdvancedWare created my Invoice form quickly and they showed me how to create my own. Since then, I have created quite
a few forms and reports using AWForms. Some of the reports that are run during our nightly process, are e-mailed out to the users.
AdvancedWare has been very responsive when I have needed new features that were not currently there.
Thank you for your support!
Mason Electric Company