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AdvancedWare Customer Reviews
When choosing a company to provide you with products and services you know that experience, quality, and responsiveness really make a big difference. As a leader in the industry, AdvancedWare prides itself on these characteristics and also on the way we treat our customers. We follow-up with every customer we work with to make sure their experience with AdvancedWare exceeds expectations. But rather than hear these things from us, we thought you might like to take a look below at just a few examples of actual correspondence AdvancedWare has received from our customers.




PNY Electronics

Hi Paul,

I would like to take this time to express our thanks and appreciation for your company’s outstanding service and products on our recent purchase of AWWebPortal, AWWebStore and AWMail. You promised a professional product at a fair price and you kept that promise, an uncommon trend these days. A special thanks to Bryan McAlexander, the web developer who knows what it takes to make it happen.

After a successful implementation we had a situation which required Bryan’s expertise. While spending a day off at the zoo with his family, he answered a call and took the time to provided assistance. On his way home he called back to checkup if our situation was resolved, true commitment!

Many thanks to everyone at Advancedware who were involved in making our website project a success.

Sincerely Yours,
Bud Braitsch
IT Manager
PNY Technologies



Bliley Technologies

Dear AdvancedWare,

On behalf of the Bliley team, I want to express our extreme pleasure in working with you and your team.The installation, training, and software cube development of the MITS family of products has been a tremendous success. With Advancedware's training we have designed and implemented 18 cubes and more are in development. Your company became a partner very early in the process, quickly grasped our data requirements and then metamorphed into solution provider. I really enjoyed working with such a professional, competent, and ethical company such as yours.

Sincerely,
John Cline
President & CEO
Bliley Technologies, Inc.


Federal Signal

Hi Paul,

I am in the final stages of a project I have been working on with Kristyn. This project will allow our Reps to enter RMAs into our DataWorks system via the Web. I wanted to inform you of the excellent service we received from her. Her programming skills and friendly attitude have been a high point in this project. She has been a pleasure to work with. It is because of service like this that Howard and I do not hesitate to recommend AdvancedWare to our other business units and sister companies.

Sincerely,
Tom Nicotra
Federal Signal



New England Wire

Paul,

I just want to let you know that we are currenlty using AWForms for faxing and emailing Purchase Orders, Quotations, Sales Order Acknowledgements, Packing Slips, Invoices, and Statements and that we are quite pleased with it. We actually have modified it to allow for multiple fax numbers and e-mail addresses per customer record. In addition we added the ability to fax & e-mail the documents automatically to our sales reps.

Sincerely yours,
Kimberly Conover
IS Project Manager
New England Electric Wire Corp



HME

Paul,

I just wanted to say thanks to you and Michael for helping us with AWForms. We have converted several forms to AWForms and have been very happy with the results. AWForms is easier to use, more powerful and less costly than Optio. It looks like clear sailing from now on.

Best Regards,
Steven W. Anthony
Director of IS and Materials
HME



Cumberland

Michael,

Thanks again for your help here. I just finished the new AWForms form today. I do appreciate the friendly advice and assistance on this little project. I believe you're part of a very unique operation out there, where every employee with whom I have spoken, is quite upbeat, knowledgeable and extremely helpful. AdvancedWare's technology has been one of the key highlights for us here over the past couple of years. I hope that down the road, we will have the opportunity to take a serious look at some of your other product offerings.

Thanks again.
Brett Penza
Manager I.T.
Cumberland



Nextek

Hi Mike,

We have recently closed out a project Janet Heath was working on with us. It was a modification of the Purge process to fit our particular situation here at Nextek. I wanted to let you know that Janet did an outstanding job and she is great to work with. Nextek appreciates her fantastic customer service attitude and thoroughly enjoys working with her.

Thanks,
Mike Gordon
Nextek



Plastic Dressup

Hi Paul,

Just a note to tell you how extremely pleased we are with our 2 days of training. Bryan has a keen ability to gear the class to the students. We got the exact amount of detail 'techie' material along with a great conceptual overview of the RedBack role in internet processing. (Thank you, Bryan!).

Thank you,
Linda Duntsch
Plastic Dress-Up



Pelican Products

Hi Paul,

I wanted to let you know we were able to move forward with the rebuild. I wanted to take this moment to tell you how much I appreciate AdvancedWare’s help this past year; you guys have constantly come through for us. AdvancedWare is a great business partner.

Best Regards,
Steve Hochheiser
Director IT
Pelican Products



Mason Electric Company

Michael,

I am writing this to let you know how happy I am with your products AWForms and AWMail. I am a long time Man-Fact customer and I am very pleased with the service that I have received. The installation was done in a very knowledgeable and professional manner. AdvancedWare created my Invoice form quickly and they showed me how to create my own. Since then, I have created quite a few forms and reports using AWForms. Some of the reports that are run during our nightly process, are e-mailed out to the users.

AdvancedWare has been very responsive when I have needed new features that were not currently there.

Thank you for your support!
Scott McKay
IS Manager
Mason Electric Company



Midwest Metal

Hi Paul,

I just wanted to let you know that Kristyn has finished our AWForms project for the Quote form. The form is really great and our sales department is thrilled with it.

We can now email or fax quotes. We set up a distribution list so when a quote is sent by anyone everyone on the list receives a confirmation. This saves so much time.She did a great job.

Thank you,
Pam Besser
Mid-West Metal Corporation



Ipex Incorporated

Hi Michael,

We have launched the AWForms Product for the Order Confirmation form in one of our Sales offices this week. This sales office generates about 100 Order Confirmation forms per day and although the volume is high, no problems with the AWFORMS and/or the AWMAIL products have been reported.

Our customers and our staff like the new Order Confirmation form so much that we are now planning to extend this solution to all our sales offices next week where an average of 700 orders per day can be created.

We are now creating a new form on our own for the Customer Invoice. We have many other forms to develop in the future and I can tell you that the AWFORMS product will help us a lot.

Thanks you for your collaboration.

Luc Théroux
Ipex Inc.



AdvancedWare Corporation 13844 Alton Parkway Suite 136, Irvine, CA 92618 Phone 949-609-1240 info@advancedWare.com